Facial Memberships

HOW IT WORKS

There is no fee to join our membership. Simply choose a level and let us know when you’re ready to sign up! Each month your facial will be paid in advanced through a monthly draft to the credit card on account. Monthly memberships require a minimum 3-month commitment, but we are sure that you’ll find the savings and the perks well worth it!

FREQUENTLY ASKED QUESTIONS

WHEN DOES THE CARD GET CHARGED FOR THE AUTOPAY?

Your card gets charged on the same date of every month. For example, if you signed up on May 17th, your first payment will be in-person on May 17th and you will continue to be charged on the 17th of each month that you are a member. After that date each month, you will have a credit on your account and can redeem it any time before your next billing cycle. Your card will continue to be charged unless you cancel your membership.

DOES IT AUTO RENEW?

Yes, your membership auto-renews monthly until you tell us you want to cancel 30 days in advance.

CAN I UPGRADE MY SERVICE?

Yes! If you’d like to upgrade your service, just simply book the service of your choice. Your monthly credit will be applied towards your upgraded services and the difference would be owed at the time of checkout. Only one credit may be used towards each service.

WHAT IF I WANT ADDITIONAL FACIALS PER MONTH?

If you’d like to come in more than once a month and take advantage of the Member benefits, you simply pay for the additional service when you come in. LEVEL II & III Members receive 10% OFF on additional services.

CAN I SHARE MY MONTHLY FACIAL TO A FAMILY MEMBER OR FRIEND?

Membership is non-transferable and benefits are exclusive to the member only.

DOES MY CREDIT ROLLOVER FROM MONTH TO MONTH?

Our membership benefits offer significant discounts for regular self-care. Monthly credits do not rollover to the next month and must be used before your next billing cycle. The intention is that you come in at least monthly.

HOW DO I CANCEL MY MEMBERSHIP?

If you would like to cancel your membership, please give us a call or let us know next time you are in. Please keep in mind that we require 30 days notice, so be sure to cancel 30 days before your payment date if you want to make it your last month. Payments due prior to the effective date will be charged as scheduled.

DO YOU ACCEPT TIP ON A CREDIT CARD?

Yes, at time of appointment just let the desk person know that you would like to add a tip and they can run it on the card you have on file. Cash tips are also accepted.

OTHER TERMS & CONDITIONS

  • Membership is for a minimum 3-month period.

  • After the initial membership period you can cancel at any time with a 30-day notice in writing.
    If you cancel, membership cannot be reactivated for 1 year.

  • Member must abide by spa cancellation policy. No-shows will forfeit their service for that month.

  • Membership benefits available with contract only.

  • If you miss a month you forfeit the facial for that month. No refunds will be given for any remaining unused sessions.

  • Membership discounts cannot be combined with any additional offers.

  • Gratuities are not included in membership pricing and much appreciated. Our recommended standard gratuity is 18%-20% of the full-service fee.

  • Service Upgrade: your monthly credit will be applied towards your upgraded service and you pay the difference at the time of checkout. Only one credit may be used towards each service.

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